SUPPORT AND KNOWLEDGE CENTRE

General FAQs 8

• "Hours" in the CompenSage platform, how and where are they used?
• The CompenSage software uses years to sort data, why does it do this? and does the legislation require this?
• How do I add a Ghosted Male Comparator Job Class without employee data?
• Do I have to include all jobs within the organization?
• I cannot perform certain tasks or access certain information in my project. What is happening?

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Project Management 23

• Creating New users and account types
• How do I Change / Add Standard Hours to My Project?
• How do I change my incumbent Year?
• How do I know what my incumbent year is?
• How do I set my incumbent, historical and maintenance years?

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Point Table 26

• Do I have to create my own Gender Neutral Comparison System (GNCS) / Job Evaluation System?
• We have our own GNCS / Job Evaluation Tool can I use this in the Compensation Tool?
• How do I add my own Sub Factor to the Point Table?
• How do I get to the Factor Rationale Page?
• What is the Difference between Factors and Sub Factors?

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Employee Data 23

• How do I a new employee to the employee data section?***
• How can I add all / multiple employees to the Employee Data section at once / How do I use the employee import wizard?
• How do I add a new Year of employee data?
• How do I change the year of employee data that I am viewing?
• What if I add employees to the wrong year?

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Job Data 11

• I tried changing a job class name and/or number in one year and it made the change for every year, can I change for just one year?
• Why Can’t I delete a Job I added in the Job Data Section?
• What do I do if I added a new job data to the wrong year and now I cannot delete it or change the year?****
• How do I change the year of a Job in the Job Data section?
• I have two employees doing the same job but they have a different variable pay target / benefits / other compensation, how do enter this into the Compensation Tool?

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Exports - All Sections 4

• How do I export my data?
• What format can I export my project in?
• Where are my exports downloaded?
• Can I export multiple files at once or do I have to export each section separately?

Gender Summary 14

• What is an incumbent Male and Female
• What is the Incumbent year in the Gender Summary and why is it sometimes different than the Project incumbent year?
• What are the numbers in the Historic Males and Historic Females column?
• Why does not my Job Class have any data in the Historical Females / Males or Historical Dominance Columns?
• What is Single Incumbency? Is it important?

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Job Evaluations 7

• How do I add new Job Class evaluations to my project?
• How do I evaluate Jobs using the Job Evaluations table?
• What is the Job Wizard and how do I use it?
• Can I sort data in the Job Evaluation table?
• How do I delete a Job Class?

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Banding & Pay Equity 30

• What is a Banding Scenario?
• What is / How to create a "Band Count" Banding Scenario?
• What is / How to create a "Floating Percentage Band" Banding Scenario?
• What is / How to create a "Fixed Points" Banding Scenario?
• What is / How to create a "Fixed Percentage" Banding Scenario?

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