How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Read These Before Starting your Compensation Tool Project
Before You Start / What you will need
Checklist - Creating a Pay Equity Project on the HCI Compensation Tool
How Does the HCI Compensation Tool Work? Can it Automatically Create a Pay Equity Plan?
What browser do I use to access the HCI Compensation Tool?
Does the HCI Compensation Tool work on my mobile devices, does it have an app I can download?
The site seems to be "hanging" or a lot or pages are loading really slowly, is there anything I can do?
See all 6 articles
Evaluation vs Pay Equity product
Evaluation vs Pay Equity Product - How to Use Support
How the Compensation Tool sections relate to the Pay Equity Legislation
Point Table- Knowledge Base / Section Overview
Factor Rationale - Knowledge Base / Section Overview
Employee Data - Knowledge Base / Section Overview
Pay Equity and Compensation Tool Definitions
Project Management - Pay Equity Plan Impacts
Project Management Overview - Pay Equity Features
What are Factor Ladders and who do they work?
Support for using the Features of The Compensation Tool (FAQs)
"Hours" in the Compensation Tool, how and where are they used?****
The HCI Compensation Tool uses years to sort data, why does it do this and does the legislation require this?
How do I add a Ghosted male comparator Job Class without employee data?
Do I have to include all jobs within the organization?
I can not perform certain acts or access certain information in my project, what is happening?
See all 8 articles
Creating New users and account types
How do I Change / Add Standard Hours to My Project?
How do I change my incumbent Year?
How do I know what my incumbent year is?
How do I set my incumbent, historical and maintenance years?
See all 23 articles
Do I have to create my own Gender Neutral Comparison System (GNCS) / Job Evaluation System?
We have our own GNCS / Job Evaluation Tool can I use this in the Compensation Tool?
How do I add my own Sub Factor to the Point Table?
How do I get to the Factor Rationale Page?
What is the Difference between Factors and Sub Factors?
See all 26 articles
How do I a new employee to the employee data section?***
How can I add all / multiple employees to the Employee Data section at once / How do I use the employee import wizard?
How do I add a new Year of employee data?
How do I change the year of employee data that I am viewing?
What if I add employees to the wrong year?
See all 23 articles
I tried changing a job class name and/or number in one year and it made the change for every year, can I change for just one year?
Why Can’t I delete a Job I added in the Job Data Section?
What do I do if I added a new job data to the wrong year and now I cannot delete it or change the year?****
How do I change the year of a Job in the Job Data section?
I have two employees doing the same job but they have a different variable pay target / benefits / other compensation, how do enter this into the Compensation Tool?
See all 11 articles
Exports - All Sections
How do I export my data?
What format can I export my project in?
Where are my exports downloaded?
Can I export multiple files at once or do I have to export each section separately?
What is an incumbent Male and Female
What is the Incumbent year in the Gender Summary and why is it sometimes different than the Project incumbent year?
What are the numbers in the Historic Males and Historic Females column?
Why does not my Job Class have any data in the Historical Females / Males or Historical Dominance Columns?
What is Single Incumbency? Is it important?
See all 14 articles
How do I add new Job Class evaluations to my project?
How do I evaluate Jobs using the Job Evaluations table?
What is the Job Wizard and how do I use it?
Can I sort data in the Job Evaluation table?
How do I delete a Job Class?
See all 7 articles
Banding & Pay Equity
What is a Banding Scenario?
What is / How to create a "Band Count" Banding Scenario?
What is / How to create a "Floating Percentage Band" Banding Scenario?
What is / How to create a "Fixed Points" Banding Scenario?
What is / How to create a "Fixed Percentage" Banding Scenario?
See all 30 articles
Help Desk Software
by Freshdesk Support Desk