General FAQs

Provides answer to questions and definitions that pertain to the Compensation Tool in its entirety.

"Hours" in the CompenSage platform, how and where are they used?
There are three (3) places where you enter "Hours" data within the CompenSage platform depending on how you organization is set-up and your payrol...
Wed, 18 Jan, 2023 at 5:42 PM
The CompenSage software uses years to sort data, why does it do this? and does the legislation require this?
The Pay Equity Legislation does not have specific requirements with regards to how reporting is done, or the time frames in which the analysis is completed....
Wed, 18 Jan, 2023 at 5:47 PM
How do I add a Ghosted Male Comparator Job Class without employee data?
If your organizations uses Ghosted Male Comparator Jobs and hence does not have employee data for these jobs, they will not appear in the Pay Equity Analysi...
Wed, 18 Jan, 2023 at 5:51 PM
Do I have to include all jobs within the organization?
There are a number of factors to consider. Please contact an HCI consultant or legal representation if you would like to discuss the best approach for your ...
Wed, 18 Jan, 2023 at 6:03 PM
I cannot perform certain tasks or access certain information in my project. What is happening?
If you have found the solution to your question through the support tool but are not allowed to perform the task or access the content, you most likely do n...
Wed, 18 Jan, 2023 at 6:06 PM
How do exports work in the CompenSage platform?*****
NOTE: Your security settings, software or corporate policy may ensure you perform additional steps to download files from your browser, if you are not able ...
Wed, 18 Jan, 2023 at 6:08 PM
Can I upload multiples files at once? Why cant I access my project while files are uploading?
Only one file can be ingested by the Compensation Tool at a time.  Uploaded files can affect multiple sections of your project and calculations are made as ...
Wed, 29 Apr, 2020 at 5:33 PM
Why do I have an Incumbent Year without entering Job / Employee Data or manually creating a year?
If you add Job Evaluations or Gender data before adding Employee or Job data the compensation tool automatically creates a default incumbent year that is th...
Thu, 25 Mar, 2021 at 3:12 PM